The current opportunity is available for current Manchester Met students, to apply you must be based in the UK for the duration of the role.
A number of students are required to join the on campus IT Rover team for the 2025/26 academic year. IT Rovers assist the Information Technology & Digital (ITD) Campus support team providing practical IT support for MMU staff & students using PCs, printers and other equipment within the Universities.
Main tasks of the role will include:
- Using judgement to troubleshoot IT issues, and escalating unresolved problems to IT staff
- Managing and closing IT tickets using the IT record management system (Fresh)
- Providing practical help and assistance for wide-format printing, including clearing paper jams, refilling paper, and escalating issues as needed
- Supporting general printing tasks, including clearing paper jams and refilling paper on University network printers
- Providing practical help and assistance for the Loan Laptop systems, including cleaning, reconfiguring, and troubleshooting issues
- Carrying out other tasks as required, such as moving equipment and assisting with IT or AV checks
Dates of work
This role will be worked on a rota basis during term time from 22 September 2025.
Shifts are based from Sandra Burslem 1.02 – Campus IT Support team office.
Mondays - Fridays: 9am-12noon, 1pm-4pm
It is expected that successful IT Rovers will be allocated 2 x 3 hour shifts.
You will be booked on a Semester basis through Social Schedules.
Training: If you are successfully shortlisted for this role, you will be inducted on site on your first shift and training will be providing throughout.