International Office
Hourly Pay Rate:
£12.60 hourly pay + £1.51 per hour holiday pay
Hours Per Week
12
Duration of role:
One off role
All Locations
On Campus
Closing Date:
01 Mar 2026

Job Description

The current opportunity is available for current Manchester Met students, to apply you must be based in the UK for the duration of the role.

The International Office are looking for friendly International Ambassadors to phone international student offer holders and answer their queries in support of their arrival to Manchester Met in September 2026. 

You will have a script to follow during the telephone conversation and a member of staff will be available to answer any difficult questionsAll the students you will be calling have opted in to receive a phone call.

We expect you to be knowledgeable of the university's services so you are able to provide good customer service, however you will have access to a PC/your own laptop to search for the necessary information in order to guide and advise applicants and offer holders. Queries typically include: CAS/visa/enrolment process, student life in Manchester, their course structure, etc. Our aim is to ultimately ensure these students are comfortable and reassured with the information they receive, in order for a seamless journey to being enrolled at Manchester Met.

Please note as the duration of the calls can vary, if the calls are completed in less time than expected, successful applicants may be offered the opportunity to complete an alternative role for the International Office, up to the number of hours they are booked for, such as filling out a testimonial form, marketing/photography, focus groups, etc.

Dates of work:  Monday 23 March to Tuesday 24 March 2026 (must be available over two days).
Working hours:  10am-4pm (with a 30-minute break)
Location: in-person on campus.
Please note: Briefings will be held on the week commencing Monday 16 March 2026

Person Specification

  • This role is only open to current international Manchester Met students who meet the following requirements:
    • Confident on the telephone.
    • Able to follow a script.
    • Friendly and helpful.
    • Great customer service.
    • Punctual. 
    • Able to think quickly and clearly.

How to Apply

Please apply via the Apply button, completing the form on the next page.
  
The deadline for applications is 11:59pm on Sunday 1 March 2026.
   
Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equity, diversity and inclusion. 
   
We are committed to providing accessible and inclusive recruitment. If you require or would benefit from support or reasonable adjustments throughout the recruitment process and in work, please contact us by e-mailing [email protected]. This information will only be used and shared with those who require it to implement any change(s) and only at the point this is required
   
If you have any queries, or need any further information, please do not hesitate to contact us.

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