Student Living Lab Facilitator – Pop‑Up Living Lab

A Living Lab is an interactive space where businesses test early ideas, products, or services with real users. During the event, businesses  will present prototypes, concepts, or business challenges. Members of the public will interact with these and provide feedback, helping businesses understand what works, what could be improved, and how users respond to their ideas.

As a Living Lab Facilitator, you will help run these activities by introducing participating businesses and their prototypes, guiding participants through feedback activities, and collecting insights from the sessions. The information gathered will help businesses refine their products and services. This is a great opportunity for students interested in innovation, entrepreneurship, research, and stakeholder engagement, and who want experience supporting a real-world innovation event.

Key Responsibilities

• Assist in facilitating Living Lab activities during the week commencing 20 April 2026.
• Support the logistical coordination of Living Lab activities and event operations.
• Introduce participating businesses and their prototypes to event participants.
• Guide participants through structured feedback activities.
• Assist with data collection, including recording participant responses, insights, observations, and feedback from sessions.
• Liaise with academic staff and project teams to ensure activities run smoothly.
• Provide general administrative and operational support as required.

Hours of Work

The role will begin one week before the event, when students will attend an in-person induction and briefing in the Business School. This session will introduce the Living Lab concept and explain what is expected of facilitators during the event. Some additional preparation work may be required during that week.

No prior experience with Living Labs is required. However, students should be comfortable speaking with participants and have an approachable and communicative manner. During the Living Lab event week (20–24 April 2026), students will work up to 2–5 hours per day, subject to demand.

Event Dates

Living Lab dates: 20–24 April 2026

Essential

• Excellent verbal and written communication skills.
• Evidence of a responsible attitude and ability to show initiative.
• Able to work effectively both independently and as part of a team.
• Evidence of good timekeeping and attendance.
• Experience in a customer-facing or administrative role.
• Currently studying within the Business School or the Law School.
• Confident working in busy environments and engaging with external stakeholders.
• Available to work on campus w/c 20 April 2026, including 21, 22, 23, and 24 April, as required.