Social Media and Events Officer (FT26)

Role Overview
The Graduate Intern will play a key role in developing and promoting the Residential Life (Res Life) programme, working collaboratively with internal teams and external partners (e.g. Sport and Wellbeing) to deliver an engaging student experience.

About the Team
Based within the Residential and Conference Team (Estates, Facilities and Capital Development), we manage over 2,100 student bedrooms and provide facilities management, welfare support, and a vibrant Residential Life programme of social, educational, and charitable events.

Key Responsibilities

About You

Reporting to: Student Experience and Engagement Manager

Our Goal
We’re looking for someone to bring a fresh, creative approach to student communications and help deliver a vibrant, engaging Residential Life experience.

Essential:

• Previous experience of planning and delivering events
• Understanding how to use Social Media (Instagram and Facebook)
• Be confident being filmed and photographed for marketing purposes
• Excellent written and verbal communication skills and ability to interact with a broad range of customers.
• Highly motivated and able to work as part of a team.
• Ability to use appropriate computer systems and software packages, including Microsoft Word, Access, Excel, or equivalent.
• Awareness and understanding of importance of good customer service.
• Assist with any other duties as directed by the Residential and Conference team to support the student experience. 
• Ability to contribute in a positive manner to all Residential and Conference activities.
• Ability to build effective relationships with customers and to collaborate with others to deliver an effective service.
• Excellent interpersonal skills, including an approachable and friendly manner and the ability to deal sensitively with people.
• Excellent organisational skills with the ability to prioritise and delegate work.
• Ability to create and keep accurate records using the appropriate computer systems and software packages, including Microsoft Word, Excel, or equivalent and relevant facilities management systems.
• Ability to deliver a culture of excellence in customer service.

Desirable: 

• Knowledge and understanding of working with students to build a community
• An understanding of Legislation applicable to Residential Accommodation.
  

Special Requirements

Evidence of a commitment to:

- Equal Opportunities
- Providing a high standard of customer service
- Continuous professional development and the application of learning at work.
- Experience of leaving in halls of residence
- Must be able to travel across Campus Manchester.

Please apply via the Apply button, completing the application form and attaching your CV.

Please make sure to provide as much detail and evidence as possible on your application form. Incomplete applications will not be considered. 

You may apply for multiple roles as a part of the scheme.

The deadline for applications is 11:59pm on Sunday 5 July 2026.

Shortlisted applicants will be invited to onto campus during w/c 20 July 2026 for a compulsory assessment centre. There will be no capacity to offer an alternative date.

It is expected that the assessment centre will consist of:

• Opportunity to network with Hiring Managers to discuss their roles
• Group task

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equity, diversity and inclusion. 

We are committed to providing accessible and inclusive recruitment. If you require or would benefit from support or reasonable adjustments throughout the recruitment process and in work, please contact us by e-mailing [email protected]. This information will only be used and shared with those who require it to implement any change(s) and only at the point this is required

If you have any queries, or need any further information, please do not hesitate to contact us.